FAQ
How do I edit my Shape's profile?
Change the public profile from the Shape page.
How do I edit my Shape's personality?
Update the Shape’s name, backstory, and advanced personality settings.
How do I edit my profile?
Update your own profile, bio, avatar, and banner.
How to make a Shape?
Create and publish a new Shape.
How do I make a Shape private?
Hide a Shape from search.
How do I use the app?
Get a quick beginner overview.
How do I make a group chat?
Start a chat with Shapes and friends.
How do I find group chats?
Check public chats or friends’ profiles.
How do I use voice messages?
Send voice messages and keep enough credits.
How do I use fast forward or skip turn?
Let a Shape reply next without typing.
How do I change the language?
Change the app language from Settings.
How do I stop Shapes from calling me?
Turn off Shape reach-outs in Settings.
How do I turn off typewriter or streaming text?
Turn off Streaming in Settings.
How do I delete a Shape?
Find the Shape settings danger zone.
How do I delete my account?
Delete your account from Settings.
How can I use my premium features?
Use Premium features and manage payments.
How do I delete a chat?
Remove or hide chats from your sidebar.
How does the friends section work?
Learn how follows become friends.
How do I change font size?
Adjust text size from Settings.
How do I change my Shape's vanity URL?
Learn what can and cannot be changed.
Does Shapes, Inc. support Markdown?
See the supported Markdown basics.
How do I lock a chat so that other people can't join?
Stop new people from joining a chat.
Why did I get charged automatically for more credits?
Understand auto top-up and payment history.
How do I unsubscribe from emails?
Change email preferences.
Why did a Shape create a chat with me?
Learn why a Shape may start a new chat.
Why is a free engine costing credits?
Check engine and credit settings.
Why did I get invited to a chat?
See how chat invites work.
What does this error "undefined" mean when I try to create a Shape?
Refresh your sign-in session.
Why are the Shape's settings not loading?
Fix a Shape settings loading issue.
Why don’t the premium credit redemption options reset on the Rewards page?
Learn why free credit rewards may be limited.